Refund policies

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hay@hayleyam.com and send your item to: 29 Eshelby Drive Cannonvale Queensland AU 4802.

Shipping
To return your product, you should mail your product to: 29 Eshelby Drive Cannonvale Queensland AU 4802

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


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